Give your customers the opportunity to "go on record" by giving you testimonials about your great customer service.   Perform stealth surveys with your customers from time to time to gauge their level of satisfaction.   Your goal is to design systems and programs that surround these four categories of growth strategies. In this manual I will give you specific marketing techniques for each of these areas to grow your small business.   After reading and studying this manual you will have the weapons you need to create the ultimate small business marketing plan that will help you flourish during any down economy.   You May Have to Completely Re-Think Your Marketing Strategy   As you read, think about how each strategy or method could be applied to your small business. Throw away your ego and ponder how you can customize these powerful tactics to fit into your current business model. While youre reading this manual, have a notepad handy to take notes and write down To-Dos.   Perhaps you will have to step back and take a whole new look at how youre marketing today. After reading this manual you may want to re-evaluate your entire marketing plan. Some of these ideas may be so new to you that it will compel you to re-examine your go- to-market strategy. Dont believe for one second that many of these techniques are obvious to everyone - theyre not. Only a very few know and understand them. As one of those few, youll not only learn how to make your small business stay alive and thrive, but youll learn how to dominate your marketplace. Thats what you want isnt it?   Then dive right into "The Small Business Marketing Bible." Sincerely, David Frey CEO, Marketing Best Practices, Inc. Author, "The Small Business Marketing Bible" Your Seven-Step One-Day Marketing Plan